C3 V3 (B618), C4 CACTUS, C4 PICASSO (B78), C5 AIRCROSS, BERLINGO (K9)
Environment Motor vehicles Serious risk
| Alert Number | A12/00103/22 |
| Brand | CITROEN |
| Category | Motor vehicles |
| Risk Type | Environment |
| Notifying Country | France |
| Country of Origin | Spain |
| Model Number | e2*2007/46*0003*51 e2*2007/46*0003*52 e2*2007/46*0003*53 e2*2007/46*0003*54 e2*2007/46*0003*56 e2*2007/46*0440*12 e2*2007/46*0440*13 |
| Published | 21 January 2022 |
Risk Description
The software in the calculator, used only in after-sales operations and for a limited period (October 2020 to January 2021), was incorrect. This may lead to Nitrogen Oxides (NOx) emissions above the regulatory limits. Excessive NOx emissions pose a risk to the environment. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 04/11/2021
Product Description
Passenger car