Burnham Heart Mug
Burns Kitchen/cooking accessories Other risk levels
| Alert Number | OR/00062/25 |
| Brand | The White Company |
| Category | Kitchen/cooking accessories |
| Risk Type | Burns |
| Notifying Country | Ireland |
| Country of Origin | People's Republic of China |
| Model Number | A09470000AGW |
| Published | 2 May 2025 |
Risk Description
A defect in the mugs glazing can cause it to crack when boiling water is added, leading to leakage and burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 13258.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: UnknownType of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 11/04/2025
Product Description
Pink porcelain mug. Product sold online, in particular via thewhitecompany.com