AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,YARIS
| Alert Number | A12/02415/23 |
| Brand | Lexus and Toyota |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Portugal |
| Country of Origin | Japan |
| Model Number | e21*NKS*0071*10, e6*2007/46*0250*06, e6*2007/46*0263*06, e6*2007/46*0263*07, e6*2007/46*0289*06, e6*2007/46*0316*05, e6*2007/46*0316*06, e6*2007/46*0318*06, e6*2007/46*0318*07, e6*2007/46*0338*07, , e6*2007/46*0429*02, e6*2007/46*0437*04, e6*2018/858*00013*03, e6*2018/858*00060*00, e6*2018/858*00081*00, e6*2018/858*00081*01, e6*2018/858*00144*01, e6*2018/858*00186*00, e6*2018/858*00186*01,, e6*2018/858*00209*00, e6*2018/858*00260*00, e6*2018/858*00264*00 |
| Published | 6 October 2023 |
Risk Description
Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger car, model year: 2020 - 2023; Frame Code: ES (AXZH10), NX (AAZH20, AAZH25, AAZH26), RX (AALH15, AALH16, TALH17), RZ (XEBM15), UX (KMA10, MZAA10, MZAH10, MZAH15), AYGO (KGB70), bZ4X (XEAM10, YEAM15), CAMRY (AXVH71), C-HR TMMT (MAXH10, MAXH20, MAXH25, ZYX11, ZYX20), COROLLA (MZEA11, MZEH12)